All Aboard, Driving the Transition to Accessible Tourism

Do you want to build practical knowledge of accessible tourism? This book is for you. Through a set of hands-on tools, you will gain insight into the full travel chain and the diverse needs of your (potential) travellers. These tools help you understand personal considerations across the customer journey. Frontstage Tools support your communication with travellers, while Backstage Tools guide you in implementing accessible tourism in behind the stage, from identifying partners to developing an accessibility policy.  The first part of the book explores why accessibility matters and what disability entails. Drawing on real travel experiences, it highlights both barriers and successes, while perspectives from disability studies provide a strong theoretical foundation. You will also explore the distinction between inclusive and accessible tourism.  In addition, the book examines the economic value of accessibility, the growing attention it receives within the tourism sector, and, crucially, what organizations can do today to take meaningful steps forward.  Tourism is in transition. Inclusion and accessibility are no longer optional, they are essential. The question is: how will you contribute? **  *Disclaimer* *This book has been written and designed with care and aims to present a range of perspectives as fully and as fairly as possible. Where feasible, the content has been developed in consultation with those involved, including the acknowledgement of their names. Where this was not possible, or where individuals preferred not to be named, identities have been anonymised. The content is based on literature review, qualitative research, and the professional and personal experiences of the author, contributors, and supervisors. Although every effort has been made to ensure accuracy, no rights may be derived from the content of this book.* *This book offers suggestions and practical guidance for working towards accessibility, but it is not intended as a definitive set of rules. The field of accessible tourism is continuously evolving; insights and regulations may change after publication.* **